Is this Villas El Encanto Cozumel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villas El Encanto Cozumel have a swimming pool?

Yes, this Villas El Encanto Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Villas El Encanto Cozumel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villas El Encanto Cozumel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villas El Encanto Cozumel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villas El Encanto Cozumel?

Based on the information reported by the owner or manager, the Villas El Encanto Cozumel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villas El Encanto Cozumel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Villas El Encanto Cozumel | Hotel in Cozumel

| 9.6 (268 Reviews) | 1 Bathroom

Colonia Andres Hotel | Villas El Encanto Cozumel

Hotel in Colonia Andres, Cozumel

Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and massage/treatment rooms are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Housekeeping is available on request.
Villas El Encanto Cozumel offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Cozumel hotel provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Private bathroom

Free toiletries

Soap

Towels

Shower

Shampoo

Outdoor shower

Bedroom

Bed sheets

Air conditioning

Down comforter

Egyptian cotton sheets

Premium bedding

Hypo-allergenic bedding

Pillow menu

Ceiling fan

Pillow-top mattress

Guidebooks/recommendations

Safe

Water-efficient showers only

Local maps

In-room massage

Iron/ironing board (on request)

Eco-friendly cleaning products provided

Access via exterior corridors

Individually furnished

Recycling

Water-efficient toilets only

Restaurant dining guide

Individually decorated

LED light bulbs

Breakfast

Coffee/tea maker

Dining room

Coffee/tea filters (reusable)

Minibar

Blender

Paper towels

Toaster

Parking

Free self parking on site

Beach shuttle (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Tile flooring in room

Activities

Fishing

Boat tours

Scooter/moped rentals

Outdoor pool access

Beach access

Snorkeling

Skydiving

Ecotours

Hiking/biking trails

Golfing

Scuba diving

Art gallery

Full-service spa

Bicycle rentals

Access to nearby outdoor pool

2 outdoor pools

General

Front-desk safe

Gift shop/newsstand

Italian

English

French

Spanish

100% renewable energy

Local artist showcase

Local culture & ecosystem education

Comprehensive recycling policy

Beach towels

Double-glazed windows

Designated smoking areas

Mosquito nets

Locally-owned & organized tours & activities

At least 80% lighting from LEDs

Guest Services

Laundry facilities

Children's dinnerware

Separate living room

Separate dining area

Babysitting (surcharge)

Highchair

In-room child care (surcharge)

Access to nearby outdoor pool

2 outdoor pools

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Front desk (limited hours)

Concierge services

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Pool umbrellas

Garden

Beach loungers

Free pool cabanas

Terrace

BBQ grill(s)

Yard

Spa

Massage - deep-tissue

Massage/treatment rooms

Body scrubs

Aromatherapy

Massage - hot stone

Massage - sports

Facials

Spa open daily

2 treatment rooms

Body treatments

Body wraps

Massage - Swedish

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old mobile payment options include: paypal safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - maoa03056810 this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus eco-friendly cleaning products

Reviews

Colette

Oct 28, 2025 04:54:57 PM

Review Score: 10

Summary: The hotel is lovely, it was quite quiet when I was there which was nice and they let me have a late checkout. The cabin was lovely with 3 double beds in it (was quite expensive though for off season). The kitchen and bathrooms were well stocked, the only thing was the hot water only lasted for about a minute then it was gone which is not great when washing your hair and the showerhead was not the greatest. The staff were absolutely lovely.

See All Reviews

Room Arrangement

Room Info	Facilities
Basic Room Room Size: 20 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Square feet - 20, Garden view, Ping - 1, Location - top floor, Swim-up room access (shared pool), Square meters - 2, Bed count minimum 1, Bed count maximum 1
Apartment, 1 Bedroom (Private Kitchen) Room Size: 753 square feet m² 3 King Bed and Large Twin Beds	General Window screens, Number of living rooms 0, Square feet - 753, Kitchenette, Cable TV service, Number of bedrooms - 2, Microwave, Stovetop, Separate dining area, Flat-panel TV, Free cribs/infant beds, Ping - 21, Cookware, dishware, and utensils, Kitchen, Square meters - 70, Garden view, Refrigerator, Bed count maximum 3, Bed count minimum 3
Family Cabin, 1 Bedroom Room Size: 388 square feet m² 3 Double Beds and Queen Bed	General Window screens, Number of living rooms 0, Wheelchair-width doorways, Number of bedrooms - 1, Microwave, Square meters - 36, Square feet - 388, Wheelchair accessible, Ping - 10.9, Lowered locks/deadbolt, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, Kitchen, Garden view, Refrigerator, Bed count maximum 3, Bed count minimum 3
Villa Room (Shared Kitchen) Room Size: 269 square feet m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Square feet - 269, Cable TV service, Number of bedrooms - 1, Shared/communal kitchen access, Square meters - 25, Wheelchair accessible, Lowered locks/deadbolt, Flat-panel TV, Free cribs/infant beds, Mini-fridge, Garden view, Ping - 7.56, Bed count minimum 2, Bed count maximum 2
Suite (Shared Kitchen) Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Square feet - 269, Number of bedrooms - 0, Shared/communal kitchen access, Garden view, Ping - 7.56, Square meters - 25, Bed count minimum 1, Bed count maximum 1, Private pool, Free cribs/infant beds
Deluxe Cabin Room Size: 258 square feet m² 1 King Bed	General Window screens, Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Shared/communal kitchen access, Microwave, Square meters - 24, Wheelchair accessible, Mini-fridge, No cribs (infant beds), Garden view, Ping - 7.25, Bed count minimum 1, Bed count maximum 1
Apartment 1 Bedroom, Kitchen 2 Tanks Dive Trip Included Room Size: 484 square feet m² 1 Twin Bed	General Garden view, Square feet - 484, Ping - 13.6, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds