Is this South Shore Hotel Area resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the South Shore Hotel Area resort have a swimming pool?

Yes, this South Shore Hotel Area resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Shore Hotel Area resort?

Best-rates for the South Shore Hotel Area resort starts from $390 per night with includes Internet, Parking, Accessibility, Security/Safety, Business Services, Bar, Child Friendly, Pool, Laundry, Restaurant, Guest Services, Air Conditioner, View, Wheelchair Accessible, Ocean View, Wellness Facilities, Spa, TV, Balcony/Terrace, Sports/Activities, Bedding/Linens, Hot Tub, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is South Shore Hotel Area resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Shore Hotel Area resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Shore Hotel Area resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Shore Hotel Area resort?

Based on the information reported by the owner or manager, the South Shore Hotel Area resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Shore Hotel Area resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Ziva Puerto Vallarta - All-inclusive | Resort in Puerto Vallarta

| 8.8 (1320 Reviews) | 1 Bathroom

South Shore Hotel Area Resort | Hyatt Ziva Puerto Vallarta - All-inclusive

Resort in South Shore Hotel Area, Puerto Vallarta

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Private bathroom

Bathtub or shower

Eco-friendly toiletries

Towels

Bedroom

Bed sheets

Air conditioning

Water-efficient showers only

Iron/ironing board

Slippers

Eco-friendly cleaning products provided

Desk

Recycling

Water-efficient toilets only

Phone

Turndown service

Laptop-compatible safe

LED light bulbs

Breakfast

24-hour room service

6 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

5 restaurants and 1 coffee shop/cafe

Free bottled water

Coffee/tea maker

Free minibar

Parking

Wheelchair-accessible van parking available

Free self parking on site

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Visual alarms in hallways

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Activities

Windsurfing

Sailing

Snorkeling

Segway rentals/tours

Ziplining

Skydiving

Marina

Ecotours

Jet skiing

Hiking/biking trails

Motor boating

Golfing

Horse riding

Scuba diving

Water skiing

Kayaking

Arcade/game room

4 outdoor pools

Children's pool

Fitness classes

Lifeguards on site

Full-service spa

Fitness center

Yoga classes

Beach volleyball

Beach yoga

Hot tub

Billiards/pool table

Entertainment

Satellite channels

Premium channels

LED TV

General

Conference space (12296 square feet)

Coworking space

Meeting rooms - 8

Business center

Banquet hall

Gift shop/newsstand

Water dispenser

Elevator

ATM/banking services

Front-desk safe

English

Spanish

Living plant wall

Romance packages available

Smoke-free property

Annual offsets purchased for at least 10% of carbon footprint

Vegan dining options

At least 80% lighting from LEDs

Local artist showcase

Local culture & ecosystem education

Comprehensive food waste policy

Comprehensive recycling policy

Beach towels

Humane treatment of captive wild animals

Vegetarian dining options

Locally-owned & organized tours & activities

At least 80% of food locally-sourced

Guest Services

Arcade/game room

Laundry facilities

4 outdoor pools

Children's pool

Children's games

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Lifeguards on site

Pool umbrellas

Garden

Beach loungers

Beach cabanas (surcharge)

Beachfront location

Beach umbrellas

Terrace

Spa

Massage - deep-tissue

Body scrubs

Aromatherapy

Massage - hot stone

Facials

Reflexology

Manicures and pedicures

Steam room

Massage/treatment rooms

Couples treatment room(s)

Body treatments

Hydrotherapy

Detox wraps

Sauna

Spa open daily

Body wraps

Hot tub

Massage - sports

10 treatment rooms

Massage - Swedish

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Varun

Nov 25, 2025 08:07:26 AM

Review Score: 10

Summary: ⭐️⭐️⭐️⭐️⭐️ An Exceptional Stay at Hyatt Ziva Puerto Vallarta – Service Above and Beyond! We just returned from an incredible stay at the Hyatt Ziva Puerto Vallarta, and we’re already missing it. The resort itself is stunning — beautifully designed interiors, spacious rooms, a lovely soft-sand beach surrounded by scenic cliffs, and peaceful pools that instantly put you in vacation mode. The dining options are fantastic, with buffets and multiple specialty restaurants including Mexican, Asian, and Italian. Blaze offers especially breathtaking views. But the true highlight of our stay was the service, which stands far above anything we’ve experienced at other luxury resorts. And at the center of it all was Gabriela Yerena, whose leadership, warmth, and personal dedication turned a small hiccup into one of the most memorable hotel experiences we’ve ever had. On our first night, we arrived at the buffet around 9:30 pm. While the hostess was seating us, another staff member told us the restaurant had closed early, even though the website listed 10 pm. When we asked what else was open, we were told “nothing,” which left us unsure what to do. We went to the front desk, where Lorena immediately said she would speak with her manager. Within minutes, Gabriela Yerena herself came out — accompanied by Susana Rubio and a chef — ready to make things right. She personally escorted us to the Mexican restaurant, which had already closed, and they reopened it exclusively for us, preparing d

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Room Arrangement

Room Info	Facilities
Ocean Front King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Ocean View Balcony Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 473, Ping - 13, Balcony, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Ocean Front Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Club Ocean View Suite King Room Size: 699 square feet m²	General Square meters - 65, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Club Ocean View Suite Double Room Size: 699 square feet m²	General Square meters - 65, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Ocean View Double Room Size: 473 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Ocean View King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Club Ocean Front Hot Tub King Room Size: 699 square feet m²	General Square meters - 65, Private hot tub, Number of living rooms 0, Square feet - 699, Number of bedrooms - 0, Club level room, Ping - 20
Club Ocean Front Hot Tub Double Room Size: 699 square feet m²	General Square meters - 65, Private hot tub, Number of living rooms 0, Ping - 19.64, Square feet - 699, Number of bedrooms - 0, Club level room
Swim Up King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Swim Up Double Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Double Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Ocean View Balcony King Room Size: 473 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Balcony, Bed count minimum 1, Bed count maximum 1, Square meters - 44
One Bedroom Plunge Pool Suite King Room Size: 1249 square feet m²	General Number of living rooms 0, Number of bedrooms - 1, Square meters - 116, Square feet - 1249, Club level room, Ping - 35.10
Club Ocean View Swim up Suite Double (18+ only) Room Size: m² 3 Double Beds and Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Club level room, Bed count maximum 3, Bed count minimum 3
King Room Size: 473 square feet m²	General Number of living rooms 0, Ping - 13.29, Number of bedrooms - 0, Square feet - 473, Square meters - 44
Club Ocean View Swim Up Suite King (18+only) Room Size: m² 2 King Bed and Queen Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Club level room, Bed count minimum 2, Bed count maximum 2