Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness center, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive.
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is located in Puerto Aventuras.
This 154 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Spa, Child Friendly, and several others. This is a 5 star rated property and has over 53 reviews with the average score of 8.2 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 154 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Breakfast in the room
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Fruit
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Restaurant
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Snack bar
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Bar
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Wine/Champagne
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Parking on site
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Private Parking
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Parking
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Free parking
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Entertainment staff
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Golf course (within 2 miles)
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Water park
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Beach
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Bowling
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Snorkeling
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Spa
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Themed dinners
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Tennis court
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Spa facilities
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Hot tub/Jacuzzi
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Pool table
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Evening entertainment
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Beachfront
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Live music/Performance
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Bingo
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Yoga classes
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Live sports events (broadcast)
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Fitness
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Fitness classes
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Tennis equipment
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Massage
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Fitness center
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Game room
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Private beach area
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Sauna
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Nightclub/DJ
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Chapel/Shrine
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Soundproof rooms
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Air conditioning
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Facilities for disabled guests
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Elevator
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Wifi in all areas
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Adults only
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Non-smoking rooms
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Convenience store on site
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Safe
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Designated smoking area
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Heating
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Room service
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Car rental
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Baggage storage
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Airport shuttle (additional charge)
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Suit press
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24-hour front desk
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Valet parking
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Hair/Beauty salon
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Daily housekeeping
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Ironing service
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Shuttle service
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Business center
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Laundry
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Babysitting/Child services
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Meeting/Banquet facilities
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Fax/Photocopying
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ATM on site
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Shuttle service (additional charge)
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Tour desk
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Pet bowls
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Airport shuttle
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Wifi
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Free Wifi
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Internet
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Garden
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Outdoor pool
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Outdoor pool (year-round)
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Sun deck
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Outdoor furniture
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CCTV outside property
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Fire extinguishers
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Smoke alarms
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24-hour security
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CCTV in common areas
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Security alarm
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Key card access
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation sealed after cleaning
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Delivered food covered securely
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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Access to healthcare professionals
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Staff follow all safety protocols as directed by local authorities
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Physical distancing rules followed
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Contactless check-in/out
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Mobile app for room service
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Pool bar
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Beach umbrellas
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Swimming pool
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Infinity pool
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Beach chairs/Loungers
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Pool with view
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Airport drop-off
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Airport pickup
Policies
Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, infants from 0-3 years old are free, all children from 4 to 17 years old extra charges apply, when traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Quad
Room Size:
45 m2
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Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Diamond Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea view, Garden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalcony, TerraceBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Rock Royalty Level - Deluxe Platinum
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea view, Garden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Gold Deluxe King Room - PURE
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
240 m2
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Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Additional bathroom, Toilet, Toothbrush, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Game console, Telephone, Satellite channels, Flat-screen TVGeneralInterconnecting room(s) available, Air conditioning, Iron, Laptop safe, Private entrance, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Suit press, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubKitchenDining table, Coffee machine, Dishwasher, KitchenetteOutdoorsBalcony, Outdoor dining areaLiving AreaDining area, Sitting area, SofaBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Deluxe Platinum Sky Terrace King room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkBottle of water, Fruit, Minibar, Chocolate/Cookies, Wine/ChampagneBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewSea view, Garden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Deluxe Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Entire unit located on ground floorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
King Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Deluxe King Room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bedExclusive servicesFree gym access |
|
Budget Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkBottle of water, MinibarBathroomHairdryer, Towels, Body soap, Shower, Private bathroom, Free toiletries, Bathtub or shower, Slippers, Bathtub, Toothbrush, Toilet, Shampoo, Shower cap, Toilet paper, ConditionerMedia & TechnologyTV, Telephone, Satellite channels, Flat-screen TVGeneralAir conditioning, Laptop safe, Private entrance, Iron, Trash cans, Ironing facilities, Smoke Alarm, Soundproof, Key card accessServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomChildrens' cribs, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Non-feather pillow, Socket near the bed |
