Wyndham Garden Monterrey Aeropuerto | Hotel in Apodaca
Hotel
8.2
(3147 Reviews) |
1 Bathroom
Available rates:
Hotel in Apodaca
Hotel in Apodaca with free breakfast and airport shuttle service This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, dry cleaning, and laundry facilities. Change of towels is available on request. Wyndham Garden Monterrey Aeropuerto offers 206 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with premium cable channels. Bathrooms include rainfall showerheads and hair dryers.
This Apodaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 9 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 17.0 per night. cribs (infant beds) are not available.
Payment Policy
Rollaway bed fee: usd 17.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Carlos
Jul 17, 2025 09:23:25 AM
Review Score:
6
Summary: We stayed one night due to a late arrival from our return flight and we had to park our vehicle in the next hotel that is connected to them as they were saturated. In the morning, we were well within the breakfast time limit by at least 25 minutes and they stopped refilling the food stations ( tortillas, side dishes, etc) which affected us and deveral other families trying to have breakfast. I had to report that to the front desk, then After about 5 minutes, someone that never introduced himself( we assume it was a manager) asked us very unpolitely “-what do you want??” And I responded that we expected the all the included breakfast items to be available until the due time and nothing else, but his response was directed to us again instead of listening to the general request; he kept asking us what we wanted and after we responded just some more side dishes ( beans, etc) he directed a kitchen employee to bring us a small bowl with refried beans, ignoring the rest of the customers in the dining room. This person needs to get reprimanded to be better trained in customer service skills and also to instruct the kitchen staff to respect the time window when breakfast is offered.
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Reviews
Carlos
Jul 17, 2025 09:23:25 AM
Review Score:
6
Summary: We stayed one night due to a late arrival from our return flight and we had to park our vehicle in the next hotel that is connected to them as they were saturated. In the morning, we were well within the breakfast time limit by at least 25 minutes and they stopped refilling the food stations ( tortillas, side dishes, etc) which affected us and deveral other families trying to have breakfast. I had to report that to the front desk, then After about 5 minutes, someone that never introduced himself( we assume it was a manager) asked us very unpolitely “-what do you want??” And I responded that we expected the all the included breakfast items to be available until the due time and nothing else, but his response was directed to us again instead of listening to the general request; he kept asking us what we wanted and after we responded just some more side dishes ( beans, etc) he directed a kitchen employee to bring us a small bowl with refried beans, ignoring the rest of the customers in the dining room. This person needs to get reprimanded to be better trained in customer service skills and also to instruct the kitchen staff to respect the time window when breakfast is offered.
Jul 6, 2025 10:37:33 AM
Review Score:
8
Summary: Convenient hotel located close to the airport. The hotel has a free shuttle service that I believe runs 24/7 or close to it. Room was clean and comfortable. My only complaint is that the shower pressure was quite low and the breakfast was very mediocre. However, the hotel served its purpose and I would stay here again.
Luis Arturo
Jul 1, 2025 05:47:43 AM
Review Score:
6
Summary: The rooms look old, with a lack of better maintenance. In general, the hotel is noisy. You can hear everything in the rooms up, down, and aside. The breakfast was very poor in quality and presentation. The refills take longer than the time you have to eat. So, maybe you will only eat what is served, because if you wait for the refill, that can take time. The ladies in charge smile and offer apologies, but they don't have the full support in the kitchen. They offer you transportation, and even when you have confirmed the transfer, they let you down. And if you're not according to their exact specific times, better use an Uber, or you'll be touring with another passengers for more than 45 minutes until your destination, if you're not fortunate enough to be the first drop. They offered to pick me up at the airport and never arrived; I had better take a taxi. And later they told me they could pick me up in the Papalote to drop me in the airport, and after almost an hour, I finally called them to cancel and picked an Uber. VERY, VERY POOR SERVICE! I will never go back to this hotel; for the pesos you are supposed to save, you are better off staying in another hotel with real and honest service, better conditions of the rooms, and certainly better food. By the way, they don't recognize you as a Wyndham member, so you'd better reserve straight with the brand.
Rosa E
Jun 27, 2025 05:48:59 AM
Review Score:
6
Summary: Slow check-in, long lines, and only 1 person at the front desk. A descent free breakfast and great airport transfer.
James
Jun 7, 2025 08:56:37 AM
Review Score:
4
Summary: Can tell a book by its cover! The icing on this cake looks fresh, the inside old and soiled!
J Rivera
Jun 5, 2025 12:37:07 PM
Review Score:
8
Summary: Old A/C system
May 5, 2025 08:04:03 PM
Review Score:
10
Summary: The room was nice, just a bit smaller than I anticipated but coazy nonetheless. The shower was a bit if an issue because water would run off. I guess thats the design.
Alita
May 2, 2025 07:17:14 AM
Review Score:
4
Summary: Not worth it for the money they charge. Bad attitude of one of the ladies at front desk. Damaged furniture, black mold in the bathroom wall, very slow when flushing toilet, etc