Is this Ixtapa - Zihuatanejo hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ixtapa - Zihuatanejo hotel have a swimming pool?

Yes, this Ixtapa - Zihuatanejo hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ixtapa - Zihuatanejo hotel?

Best-rates for the Ixtapa - Zihuatanejo hotel starts from $4,848 per night with includes TV, Accessibility, Bedding/Linens, Toiletries, Laundry, Guest Services, Child Friendly, Kitchen, Pool, Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Air Conditioner, Parking, Designated Smoking Area, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ixtapa - Zihuatanejo hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ixtapa - Zihuatanejo hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ixtapa - Zihuatanejo hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ixtapa - Zihuatanejo hotel?

Based on the information reported by the owner or manager, the Ixtapa - Zihuatanejo hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ixtapa - Zihuatanejo hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Residences at Las Palmas | Hotel in Zihuatanejo

| 9.4 (32 Reviews) | 1 Bathroom

Ixtapa - Zihuatanejo Hotel | The Residences at Las Palmas

Hotel in Ixtapa - Zihuatanejo, Zihuatanejo

Beachfront, with 2 outdoor pools
Spend the day on The Residences at Las Palmas's beach or relax by one of the hotel's 2 outdoor swimming pools.
The Residences at Las Palmas offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Zihuatanejo hotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Shower

Bedroom

Bed sheets

Air conditioning

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Ceiling fan

Pillow-top mattress

Safe

In-room massage

Window screens

Iron/ironing board

Desk

Access via exterior corridors

Individually furnished

Laptop-friendly workspace

Separate sitting area

Individually decorated

Breakfast

1 bar

1 restaurant

Local meal delivery service

Free minibar

Kitchen

Coffee/tea maker

Dining room

Free bottled water

Dining table

Parking

Airport shuttle on request

Free uncovered self parking on site

24-hour pick-up airport shuttle (surcharge)

Accessibility

Tile flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

5 stairs to reach property

This property does not have elevators

Fixed shower seat

Upper floors accessible by stairs only

Activities

Health/beauty spa

Horse riding

Casino

2 outdoor pools

Entertainment

Cable channels

40-inch flat-screen TV

General

Water dispenser

English

Spanish

Designated smoking areas (fines apply)

Guest Services

Kitchen

Dining table

2 outdoor pools

Separate dining area

Daily housekeeping

Porter/bellhop

Front desk (limited hours)

Concierge services

Dry cleaning service

Luggage storage

Free grocery shopping service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Picnic area

Pool umbrellas

Garden

Beachfront location

Free pool cabanas

Rooftop terrace

Balcony or patio

Yard

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: mxn 1000 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am late check-out fee: mxn 1000 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for mxn 10.0 per day.

Payment Policy

Airport shuttle fee: mxn 500 per vehicle (maximum occupancy 4) early check-in fee: mxn 1000 (subject to availability) late check-out fee: mxn 1000 (subject to availability) crib (infant bed) fee: mxn 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Desiree

Jan 6, 2025 06:41:58 PM

Review Score: 6

Summary: Love restaurant service- they were fantastic with their attention to detail and all around service! Always went above and beyond! Couldnt recommend them enough... Beach moderator and manager Hector and Francisco - due to this being a favorite area of nationals during the busy holiday time - we felt targeted becuz we were American (same rules didnt apply to all)

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Villa, 2 Bedrooms, Kitchen, Ocean View Room Size: 1604 square feet m² 4 King Beds and Double Sofa Beds	General Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 2, Full-sized refrigerator/freezer, Microwave, Stovetop, Cribs/infant beds (surcharge), Number of bathrooms - 2, Ping - 45.08, Square meters - 149, Oven, Private plunge pool, Square feet - 1604, Bed count maximum 4, Ocean view
Presidential Villa, 3 Bedrooms, Kitchen Room Size: 2002 square feet m² 5 Twin Beds and King Beds	General Square meters - 186, Bed count minimum 5, Full-sized refrigerator/freezer, Microwave, Ping - 56, Stovetop, Location - top floor, Number of living rooms 1, Number of bathrooms - 2, Free cribs/infant beds, Square feet - 2002, Private bathroom, Number of bedrooms - 3, Bed count maximum 5, Oven, Private plunge pool, Ocean view
Exclusive Villa Room Size: 1450 square feet m² 2 King Beds	General Square feet - 1450, Private bathroom, Number of bedrooms - 2, No cribs (infant beds), Square meters - 135, Ping - 41, Ocean view, Number of bathrooms - 2, Bed count minimum 2, Number of living rooms 2, Bed count maximum 2
Superior Villa Room Size: m² 3 King Beds and Twin Bed	General Private bathroom, Number of bedrooms - 2, No cribs (infant beds), Private plunge pool, Bed count maximum 3, Number of living rooms 1, Ocean view, Number of bathrooms - 2, Bed count minimum 3