Residence Inn Norfolk Downtown | Hotel in Norfolk

| 7.8 (239 Reviews) |   Pet Friendly  4 Bathrooms  22 Guests
West Freemason Hotel | Residence Inn Norfolk Downtown

Hotel in West Freemason, Norfolk

This all-suite hotel is in downtown Norfolk, a 5-minute walk to the Chrysler Museum. Each spacious suite features a full kitchen, free Wi-Fi and a separate sitting area. Residence Inn by Marriott Norfolk Downtown serves a hot breakfast buffet every morning. Guests can also enjoy the evening receptions that take place on various nights of the week. An indoor swimming pool and hot tub are available at the Downtown Norfolk Residence Inn. The hotel also features a gym and business center. Guest suites at the Residence Inn in Norfolk come with a flat-screen TV. Work desks and ironing facilities are also included in each suite.

Residence Inn Norfolk Downtown is located in Norfolk.

This 81 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Security/Safety, and several others. This is a 3 star rated property and has over 239 reviews with the average score of 7.8 . Coming to Norfolk and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 81 Bedrooms Hotel if you want to learn more about this place in Norfolk. These details are authentic, as they are provided by our partner, booking.com.

This Residence Inn Norfolk Downtown in Norfolk is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Residence Inn Norfolk Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Security/Safety
Breakfast
Child Friendly
Internet

Facility Overview

Parking
  • Parking
General
  • Pet friendly
  • Wifi in all areas
  • Family rooms
Guest Services
  • Grocery deliveries
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 22
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
8.06
Location:
8.96
Staff:
8.93
Facilities:
8.28
Comfort:
8.48
Cleanliness:
8.5
Ashley
Jan 13, 2026 08:00:00 AM
Review Score:   5
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The concierge and breakfasf were very friendly.
Negative: The sofa beds mattress was extremely thin and uncomfortable, we requested bedding and pillows and were only given a thin sheet and top cover, rhe livingroom remote was missing, the bathroom walls were peeling, and overall the room felt very old and in need of maintenence.
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom King Suite with Sofa Bed
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom King Suite with Sofa Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bathtub or shower

Media & Technology

Satellite channels, Cable channels, Telephone, Radio, Flat-screen TV

General

Heating, Carpeted, Tile/Marble floor, Iron, Air conditioning

Kitchen

Dishwasher, Kitchenware, Kitchenette, Refrigerator, Microwave

Living Area

Sofa, Dining area, Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
One-Bedroom Queen Suite with Sofa Bed
Room Type: Suite
Room Size: 55 m2
1 Sofa bed Bed
2 Queen bed(s) Bed
One-Bedroom Queen Suite with Sofa Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Satellite channels, Cable channels, Telephone, Radio, Flat-screen TV

General

Heating, Carpeted, Tile/Marble floor, Iron, Air conditioning

Bathroom

Private bathroom, Toilet, Hairdryer, Free toiletries, Bathtub or shower

Kitchen

Dishwasher, Kitchenware, Kitchenette, Refrigerator, Microwave

Living Area

Sofa, Dining area, Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
King Studio with Sofa Bed
Room Type: Studio
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Satellite channels, Cable channels, Telephone, Radio, Flat-screen TV

General

Heating, Carpeted, Tile/Marble floor, Iron, Air conditioning

Bathroom

Private bathroom, Toilet, Hairdryer, Free toiletries, Bathtub or shower

Kitchen

Dishwasher, Kitchenware, Kitchenette, Refrigerator, Microwave

Living Area

Sofa, Dining area, Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
Two-Bedroom Suite
Room Type: Suite
Room Size: 84 m2
1 King bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed
Two-Bedroom Suite

Food & Drink

Tea/Coffee maker

Media & Technology

Satellite channels, Cable channels, Telephone, Radio, Flat-screen TV

General

Heating, Carpeted, Tile/Marble floor, Iron, Air conditioning

Bathroom

Private bathroom, Toilet, Hairdryer, Free toiletries, Bathtub or shower

Kitchen

Dishwasher, Kitchenware, Kitchenette, Refrigerator, Microwave

Living Area

Sofa, Dining area, Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Alarm clock
King Studio Suite with Sofa Bed - Hearing Accessible
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Flat-screen TV, Cable channels

General

Air conditioning, Heating

Bathroom

Hairdryer, Toilet, Free toiletries, Bathtub or shower

Living Area

Sofa

Services

Wake-up service

Accessibility

Hearing accessible
King Studio Suite with Sofa Bed and Adapted Tub - Mobility Accessible
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Media & Technology

Telephone, Flat-screen TV, Cable channels

General

Air conditioning, Heating

Bathroom

Hairdryer, Toilet, Free toiletries

Living Area

Sofa, Desk

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Adapted bath
Check Hotel Availability
Nightly rates from:
USD197
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