Mercure Hotel Hamburg City | Hotel in Hamburg

| 8.0 (3405 Reviews) |   Pet Friendly  6 Bathrooms  18 Guests
Hammerbrook Hotel | Mercure Hotel Hamburg City

Hotel in Hammerbrook, Hamburg

Newly renovated in 2018, the Mercure Hotel Hamburg City is close to centrally located attractions such as the Speicherstadt, Mehr! Theater, city center and main train station. The Mercure Hotel Hamburg City has soundproofed rooms with air conditioning, a 50-inch LCD flat-screen TV and a portable desk. International cuisine and regional specialties can be enjoyed at the on-site Pier_1163 bistro and bar, while breakfast is also available daily. Leisure facilities at the Mercure Hotel include a bar. The KAI10 lounge can be hired for private events. The Hammerbrook S-Bahn (city rail) station is a 7-minute walk away from the Mercure Hotel Hamburg City. It connects you to the main train station in 10 - 15 minutes. The hotel offers its own large underground car park as well as paid parking spaces in front of the hotel entrance.

Mercure Hotel Hamburg City is located in Hamburg.

This 179 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Designated Smoking Area, Wellness Facilities, and several others. This is a 4 star rated property and has over 3405 reviews with the average score of 8 . Coming to Hamburg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 179 Bedrooms Hotel if you want to learn more about this place in Hamburg. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Hotel Hamburg City in Hamburg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Hotel Hamburg City”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Breakfast in the room
Parking
  • Parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Cycling
  • Sauna
Entertainment
  • Board games/Puzzles
General
  • Hypoallergenic room available
  • Designated smoking area
  • Air conditioning
  • Pet friendly
  • Facilities for disabled guests
  • Heating
  • Family rooms
  • Smoke-free property
  • Soundproof rooms
  • Safe
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
Guest Services
  • Room service
  • Laundry
  • Baggage storage
  • Currency exchange
  • Pet bowls
  • Fax/Photocopying
  • Tour desk
  • Meeting/Banquet facilities
  • Dry cleaning
  • 24-hour front desk
  • Packed lunches
  • Lockers
  • Business center
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.2
Location:
8.11
Staff:
8.4
Facilities:
8.03
Comfort:
8.17
Cleanliness:
8.27
gichobi
Oct 26, 2025 07:00:00 AM
Review Score:   10
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel was comfortable, great staffs and the meals were incredible.
Negative: One of the elevator was out of order, the waiting time was long. I could recommend the facility.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Superior Twin Room

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Superior Queen Room with Sofa Bed
Room Type: Quad
Room Size: 24 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Kitchen

Refrigerator

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Privilege King Room, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Slippers, Bathrobe, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Living Area

Desk

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow
Privilege King Room with Sofa, quiet location, Mini-bar ALLin
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Slippers, Bathrobe, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Junior suite with Kingsize Bed and Sofa, Mini-bar ALLin
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar

Bathroom

Toilet, Toilet paper, Hairdryer, Free toiletries, Slippers, Bathrobe, Bathtub or shower, Shower, Towels, Private bathroom

General

Carpeted, Iron, Air conditioning, Heating, Key card access, Soundproof, Trash cans, Smoke Alarm, Safe

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone, Radio, Pay-per-view channels

Living Area

Desk, Sofa

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Entertainment & Family Services

Baby safety gates

Room Amenities

Socket near the bed, Non-feather pillow, Sofa bed
Check Hotel Availability
Nightly rates from:
USD $115
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