Kimpton Virgilio Polanco by IHG | Hotel in Mexico City

| 9.6 (56 Reviews) |  1 Bathroom
Polanquito Hotel | Kimpton Virgilio Polanco by IHG

Hotel in Polanquito, Mexico City

Luxury hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Kimpton Virgilio Polanco by IHG offers 48 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 40-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Complimentary bicycles and in-room fitness are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Eco Friendly
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 250 to 600 for adults, and mxn 150 to 300 for children covered valet parking fee: mxn 300 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls and litter boxes are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products

Reviews

Rodrigo
Oct 3, 2025 12:06:50 AM
Review Score:   10
Summary: Everything was excellent but I have some comments: 1- there was sewer smell in the bathroom a couple of times. Once, quite strong 2- one of the days of my stay I did not get the hand towels nor the face towels 3- when I got the room the first day, the room had been sprayed with a strong fragrance. It’s like a “green fig” scent. Not unpleasant but I could see people disliking it. But, it did leave oily spots on the floor and the wood floors and bathroom tiles were quite slippery. I almost fell when I came out of the shower the following morning. The hotel has to be careful with this. 4- an unfortunate event: this time of the year, it’s very rainy in Mexico. The Friday evening after I came back from a work dinner I wanted to have a night cap at Licorería Limantour, a favorite spot of mine which is around the corner from the hotel. I asked to borrow an umbrella from the front desk. When I came back, it wasn’t raining so I forgot the umbrella at the bar. I still stayed TWO days at the hotel. Upon checkout on Monday at 5 am, I was told I was been charged FIFTY dollars for the umbrella. I complained firmly, because in all honesty, I could’ve been alerted by the staff during those two days and I could’ve recovered the umbrella from the bar. They KNEW I was at that bar (I mentioned it to them when I asked to borrow it.) and charging fifty dollars????? That’s unacceptable.
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