Is this Santa Fe hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Santa Fe hotel have a swimming pool?

Yes, this Santa Fe hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Santa Fe hotel?

Best-rates for the Santa Fe hotel starts from $81 per night with includes Toiletries, Internet, Parking, TV, Accessibility, Security/Safety, Business Services, Wellness Facilities, Fireplace/Heating, Restaurant, Bar, Guest Services, Breakfast, Kitchen, Wheelchair Accessible, Bedding/Linens, Laundry, Air Conditioner, Pool, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Santa Fe hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Santa Fe hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Santa Fe hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Santa Fe hotel?

Based on the information reported by the owner or manager, the Santa Fe hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Santa Fe hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt House Mexico City/Santa Fe | Hotel in Mexico City

| 9.0 (1011 Reviews) | 1 Bathroom

Santa Fe Hotel | Hyatt House Mexico City/Santa Fe

Hotel in Santa Fe, Mexico City

Hotel with free breakfast, 8-minute walk to Santa Fe Center Mall
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt House Mexico City/Santa Fe offers 119 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Toilet paper

Private bathroom

Free toiletries

Soap

Toothbrush and toothpaste (on request)

Towels

Shampoo

Shower

Bedroom

Heating

Bed sheets

Air conditioning

Down comforter

Premium bedding

Hypo-allergenic bedding

Blackout drapes/curtains

Soundproofing

Iron/ironing board

Desk

Connecting rooms available

Laptop-friendly workspace

Phone

Laptop-compatible safe

Free local calls

Breakfast

Free continental breakfast available daily 7:30 AM–11:00 AM

1 restaurant and 1 coffee shop/cafe

Room service available

1 bar

Coffee/tea in common area(s)

Coffee/tea maker

Wet bar

Microwave

Parking

Wheelchair-accessible parking available

Self parking on site (MXN 275 per night)

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Low-height bed

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair accessible (may have limitations)

Low-height desk

Wheelchair-accessible business center

Low-height door lock

Low-height view port in door

Braille signage

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Wheelchair-width doorways

Activities

Outdoor pool

Billiards/pool table

24-hour fitness center

Entertainment

Cable channels

Premium channels

42-inch flat-screen TV

General

Computer station

Meeting rooms

24-hour business center

Banquet hall

Elevator

ATM/banking services

Grocery/convenience store

Free newspapers in lobby

Front-desk safe

English

French

Spanish

Smoke-free property

Guest Services

Laundry facilities

Soundproofed rooms

Microwave

Grocery/convenience store

Outdoor pool

Tour/ticket assistance

Laundry facilities

Daily housekeeping

24-hour front desk

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Self parking fee: mxn 275 per night pet fee: mxn 1500 per pet, per week service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 75 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1500 per pet, per week restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Andreja

Nov 5, 2025 02:21:04 PM

Review Score: 6

Summary: Not worth the price. The room had paint peeling of the ceiling and the carpet needs cleaning. The app mentioned we would be getting complimentary drinks, no mention of that by the staff. Breakfast is ok, with a good variety of items, but they keep running out of food items and staff is slow to notice. Parking is expensive. Stay at a better place, this is very average.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed, Accessible (With Shower) Room Size: 409 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Square meters - 38, Pets not allowed, Bathtub or shower, Grab bar - near toilet, Mini-fridge, Ping - 11.49, Wheelchair-accessible bathroom vanity, Square feet - 409, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 322 square feet m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Square meters - 30, Minibar, Number of bedrooms - 0, Ping - 9.05, Pets not allowed, Square feet - 322, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed with Sofa bed, Accessible (with Shower) Room Size: 624 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 624, Ping - 17.54, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Sofa bed, Pets not allowed, Bathtub or shower, Square meters - 58, Extra bed count 1, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Kitchen, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed with Sofa bed Room Size: 441 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Kitchenette, Ping - 12, Sofa bed, Pets not allowed, Separate bedroom, Extra bed count 1, Square feet - 441, Mini-fridge, Square meters - 41, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Balcony Room Size: 441 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Ping - 12.39, Mini-fridge, Square meters - 41, Minibar, Number of bedrooms - 0, Kitchenette, Pets not allowed, Balcony, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) Room Size: 592 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Pets not allowed, Square feet - 592, Separate bedroom, Number of living rooms 1, Square meters - 55, Separate dining area, Cookware, dishware, and utensils, Kitchen, Ping - 16.64, Bed count maximum 3, Bed count minimum 3
Suite, 1 Bedroom (1 King and 1 Sofa Bed) Room Size: 495 square feet m² 2 King Bed and Double Sofa Bed	General Number of bedrooms - 1, Square feet - 495, Dishwasher, Full-sized refrigerator/freezer, Pets not allowed, Square meters - 46, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Kitchen, Ping - 13.91, Bed count minimum 2, Bed count maximum 2