Hotel Villa Mercedes Palenque | Hotel in Palenque

| 9.1 (886 Reviews) |   Pet Friendly  6 Bathrooms  16 Guests
Palenque Hotel | Hotel Villa Mercedes Palenque

Hotel in Palenque

Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom. The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks. Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.

Hotel Villa Mercedes Palenque is located in Palenque.

This 74 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Child Friendly, Laundry, and several others. This is a 5 star rated property and has over 886 reviews with the average score of 9.1 . Coming to Palenque and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 74 Bedrooms Hotel if you want to learn more about this place in Palenque. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Villa Mercedes Palenque in Palenque is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Villa Mercedes Palenque”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Bar
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking
  • Private Parking
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Full-body massage
  • Foot massage
  • Public Bath
  • Fitness center
  • Spa facilities
  • Couples' massage
  • Spa
  • Massage
  • Walking tours
  • Back massage
  • Fitness
  • Spa lounge/Relaxation area
  • Open-air bath
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Family rooms
  • Safe
  • Smoke-free property
  • Pet friendly
Guest Services
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Room service
  • Packed lunches
  • Baggage storage
  • Tour desk
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
  • Grocery deliveries
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Pool bar
  • Beach chairs/Loungers
  • Swimming pool
  • Infinity pool
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.56
Location:
9.31
Staff:
8.72
Facilities:
8.93
Comfort:
9.15
Cleanliness:
9.17
Eduardo
Dec 4, 2025 08:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Quad
Room Size: 27 m2
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Interconnecting room(s) available, Iron, Ironing facilities, Fan, Smoke Alarm, Safe, Mosquito net, Private entrance

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view, Pool view, Lake view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool with a view, Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow
King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

General

Air conditioning, Iron, Fan, Safe, Mosquito net, Private entrance

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Bathroom

Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit located on ground floor, Toilet with grab rails

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Bedroom

Childrens' cribs
Superior King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Interconnecting room(s) available, Iron, Ironing facilities, Fan, Smoke Alarm, Safe, Mosquito net, Private entrance

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Extra long beds (> 6.5 ft), Wardrobe or closet, Childrens' cribs, Linens

View

Garden view, Lake view, View

Kitchen

Coffee machine, Dining table

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Superior Double Room
Room Type: Double
Room Size: 27 m2
2 Full bed(s) Bed
Superior Double Room

Food & Drink

Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Interconnecting room(s) available, Iron, Ironing facilities, Fan, Smoke Alarm, Safe, Mosquito net, Private entrance

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view, Lake view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Dining table

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Double Room - Disability Access
Room Type: Double
Room Size: 27 m2
2 Twin bed(s) Bed

Bathroom

Body soap, Shower, Towels, Toilet, Conditioner, Toilet paper, Free toiletries, Towels/Sheets (extra fee), Hairdryer, Shampoo, Private bathroom

General

Air conditioning, Iron, Ironing facilities, Fan, Smoke Alarm, Safe, Mosquito net, Private entrance

Media & Technology

Telephone, Cable channels, TV, Flat-screen TV, Pay-per-view channels

Services

Wake-up service/Alarm clock, Wake-up service

View

Garden view, View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Kitchen

Coffee machine, Dining table

Accessibility

Entire unit located on ground floor, Shower chair, Toilet with grab rails, Entire unit wheelchair accessible, Roll-in shower

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow
Deluxe King Suite
Room Type: Suite
Room Size: 27 m2
1 Queen bed(s) Bed

Bedroom

Childrens' cribs
Check Hotel Availability
Nightly rates from:
USD US $71
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