Is this Hilton Heidelberg pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Heidelberg?

Check-in time for Hilton Heidelberg starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Heidelberg have a swimming pool?

No, this Hilton Heidelberg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Heidelberg?

Best-rates for the Hilton Heidelberg starts from $167 per night with includes Breakfast, Parking, Fireplace/Heating, Transportation/Shuttle, Security/Safety, Toiletries, Guest Services, Child Friendly, Internet, Wheelchair Accessible, Accessibility, Bar, Entertainment, Sports/Activities, Wellness Facilities, Balcony/Terrace, Business Services, Restaurant, Laundry, Air Conditioner, Pet Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Heidelberg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Heidelberg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Heidelberg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Heidelberg?

Based on the information reported by the owner or manager, the Hilton Heidelberg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Heidelberg?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilton Heidelberg are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Heidelberg | Hotel in Heidelberg

| 8.6 (1671 Reviews) | Pet Friendly 1 Bathroom 40 Guests

Hotel in Heidelberg

This 4-star-deluxe hotel provides stylish accommodations, a 5-minute walk from Heidelberg's historic Old Town. The Hilton Heidelberg offers a 24-hour gym. Free WiFi is provided. The spacious and elegant rooms at the Hilton Heidelberg City Center feature complimentary WiFi, tea and coffee facilities as well as a 55-inch HDTV. Additional amenities include iron with ironing board, laptop safe and a mini fridge. An American-style buffet breakfast is served each morning from 06:30 in the Schrieder’s restaurant with its conservatory roof. The breakfast includes American breakfast classics as well as vegan and healthy options. Restaurant Schrieder’s offers dinner every day. Guests are also welcome to relax in the adjoining bar and lounge, which features an elegant atmosphere. Guests are welcome to enjoy local wine and beer specialties as well as contemporary classics from our cocktail menu. Room service is available 24/7. On-site private parking is available for a fee at the Hilton Heidelberg. The A5 motorway is 10 minutes away.

Hilton Heidelberg is located in Heidelberg.

This 244 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Toiletries, Guest Services, and several others. This is a 4 star rated property and has over 1671 reviews with the average score of 8.6 . Coming to Heidelberg and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 244 Bedrooms Hotel if you want to learn more about this place in Heidelberg. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Heidelberg in Heidelberg is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Heidelberg”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Restaurant

Kids' meals

Parking

Accessible parking

Parking on site

Parking garage

Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Raised toilet

Bathroom emergency cord

Activities

Cycling

Fitness

Fitness center

General

Elevator

Facilities for disabled guests

Safe

Air conditioning

Heating

Wifi in all areas

Pet friendly

Hypoallergenic room available

Smoke-free property

Non-smoking rooms

Family rooms

Guest Services

Room service

Hair/Beauty salon

Express check-in/out

24-hour front desk

Ironing service

Laundry

Baggage storage

Airport shuttle (additional charge)

Pet basket

Dry cleaning

Meeting/Banquet facilities

Airport shuttle

Pet bowls

Fax/Photocopying

Currency exchange

Daily housekeeping

Concierge

Packed lunches

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Security/Safety

Security alarm

Smoke alarms

CCTV in common areas

Fire extinguishers

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

First aid kits available

Face masks for guests available

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Physical distancing rules followed

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please note that the entrance to the property's on-site car park is located at bahnhofstraße 7, at the rear of the hotel, please note that children's breakfast prices vary based on age. please contact the property for further details.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.01

Location:

8.93

Staff:

8.98

Facilities:

8.71

Comfort:

9.06

Cleanliness:

9.06

Susan

Nov 13, 2025 08:00:00 AM

Review Score: 6

Canada

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Overall, the hotel was clean and in a decent location. The front desk team was excellent—friendly, accommodating, and professional. However, the in-hotel restaurant was disappointing, with staff lacking customer service skills, incorrect orders, and poor attitudes that detracted from the overall stay.

Negative: The in-hotel restaurant was disappointing, with staff lacking customer service skills, incorrect orders, and poor attitudes that detracted from the overall stay.

Summary: Stay was ok, but would not return or recommend.

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room with Two Double Beds Room Type: Double Room Size: 24 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Bathtub or shower, Conditioner, Walk-in shower, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Deluxe Double Room with Two Double Beds Room Type: Double Room Size: 25 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Executive Room with Two Double Beds and Lounge Access Room Type: Double Room Size: 27 m² 2 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk Services Executive lounge access, Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Connecting Family Room with Two Double Beds Room Type: Quad Room Size: 48 m² 4 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Bathtub or shower, Conditioner, Walk-in shower, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
King Guest Room Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Executive King Room - Lounge Access Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk Services Executive lounge access, Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Junior Suite Room Type: Suite Room Size: 41 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Connecting Family Junior Suite Room Type: Suite Room Size: 65 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
King Room - Mobility Access Room Type: Double Room Size: 27 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Bathtub or shower, Conditioner, Walk-in shower, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Toilet with grab rails, Roll-in shower, Upper floors accessible by elevator, Accessible by elevator, Shower chair, Emergency cord in bathroom Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Connecting Family One-Bedroom Suite Room Type: Suite Room Size: 71 m² 1 King bed(s) Bed 2 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
One-Bedroom King Suite Room Type: Suite Room Size: 47 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk, Sitting area Services Executive lounge access, Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Queen Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Bathtub or shower, Conditioner, Walk-in shower, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Deluxe Queen Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Bathrobe, Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Walk-in shower, Bathtub or shower, Conditioner, Slippers, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer, Coffee machine Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow
Connecting Queen Family Room Room Type: Quad Room Size: 48 m² 4 Full bed(s) Bed	Food & Drink Minibar, Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Hairdryer, Towels, Toilet paper, Shampoo, Free toiletries, Toilet, Bathtub or shower, Conditioner, Walk-in shower, Shower General Air conditioning, Safe, Interconnecting room(s) available, Heating, Trash cans, Smoke Alarm, Laptop safe, Ironing facilities, Carpeted, Privacy curtain, Iron, Key card access Media & Technology Radio, Telephone, Cable channels, Video, Flat-screen TV, Pay-per-view channels, TV Kitchen Electric kettle, Refrigerator, Dryer Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed, Hypoallergenic pillow

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8.0 (5 Reviews)

Apartment

Newly furnished family-friendly apartment in Heidelberg-Ziegelhausen,

Parking
TV
Balcony/Terrace

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Hilton Heidelberg | Hotel in Heidelberg

Available rates:

Hotel in Heidelberg

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Internet

Bathroom

General

Media & Technology

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